Course Outline:
- General Networking Knowledge
- Examining LAN and WAN Connectivity
- Describe the function of FTP, TFTP, Telnet, Secure Shell (SSH), and Ping
- Cisco Equipment and Related Hardware
- Identifying Cisco router and switch models, and their interfaces
- Identifying and describing commonly used components
- Cisco IOS Software Operation
- Describing Cisco IOS CLI Functions
- Using and interpreting the basic Cisco IOS Software commands
- Service-Related Knowledge
- Managing Configurations via the Console Port and Terminal Program
- Performing software upgrade or downgrade using TFTP, FTP, XMODEM, tftpdnld, and USB Storage
- Troubleshooting Cisco Routing and Switching Network Devices
- Identifying and isolating common hardware and software issues
- Troubleshooting connectivity problems
- Maintenance and Support
- Routine maintenance tasks for Cisco routers and switches
- Identifying and replacing failed hardware components
- Understanding Cisco SMARTnet and Technical Support resources
- Cisco IOS Software Licensing
- Understanding different types of licenses and their usage
- License activation and deactivation processes
- Case Studies and Hands-on Labs
- Practical application of concepts and skills through case studies
- Hands-on labs for configuring and troubleshooting Cisco routers and switches
- Real-world scenarios and problem-solving exercises
Course Objectives:
- Use basic Cisco software configuration and tools: Tera Term, Putty, Trivial File Transfer Protocol (TFTP) server, FTP server, USB Storage, loopback plug, and Windows
- Understand network fundamentals, Cisco products, and hardware components
- Perform remedial services (hardware break/fix) on Cisco products including software and configuration backup and restore, software upgrade/downgrade
- Recognize connection type and cable requirement
- Perform basic Layer 1 and basic Layer 2 troubleshooting
Please note that this course outline and course objectives are based on the official outline provided by Cisco for the 100-490 Cisco Certified Technician Routing and Switching (RSTECH) exam
